Privacy policy

This Privacy Policy outlines the manner in which www.Eamonex.com (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information while you visit or make purchases from the Site.

Collection of Personal Information

During your visit to the Site, we gather specific details about your device, your interaction with the Site, and any data necessary to process your purchases. If you reach out to us for customer support, we may collect additional information. For the purposes of this Privacy Policy, we consider any data that can uniquely identify an individual as “Personal Information”. Further information on the type of Personal Information we collect and why can be found in the list below.

Device Information

Personal Information Collected: web browser version, IP address, time zone, cookie data, viewed products or sites, search terms, and your interaction with the Site.
Purpose of Collection: to ensure the accurate loading of the Site, perform analytics on Site usage to optimize our platform.
Source of Collection: collected automatically through cookies, log files, web beacons, tags, or pixels when you access our Site.
Disclosure for Business Purpose: shared with our processor Wix, our SMS service provider Emotive, our review platform Bazaarvoice, and Salesforce.

Order Information

Personal Information Collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of Collection: to fulfill our contract by providing you with products or services, processing your payment information, arranging for shipping, providing invoices and/or order confirmations, communicating with you, screening orders for potential risk or fraud, and sending you information or advertisements related to our products or services.
Source of Collection: collected directly from you.
Disclosure for Business Purpose: shared with our processor Wix.

Customer Support Information

Personal Information Collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of Collection: to provide customer support.
Source of Collection: collected directly from you.
Disclosure for Business Purpose: OutPLEX AI & Human engagement experts.

Minors

The Site is not intended for individuals under the age of 18, and we do not intentionally collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address provided below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contractual obligations to you, as outlined above. Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a lawful request for information, or protect our rights.